Friday, November 14, 2008

Interview with Don Coxe - ROBIN GOLDWYN BLUMENTHAL

November 7th, 2008

ONCE A WEEK, LOADS OF INSTITUTIONAL INVESTORS DROP whatever they're
doing to tune in to Donald Coxe's strategy conference calls. Small
wonder. With a keen sense of history and wry sense of humor, Coxe has
helped his followers anticipate some of the biggest shifts in markets,
be they in stocks or commodities. As global portfolio strategist for
BMO Financial Group, a Toronto-based bank that is among Canada's
largest, he now sees real hope for two sectors that have been taking
poundings: banks and commodities. Though he launched the Coxe
Commodity Strategy Fund this past summer, right before commodities
took a nose dive, Coxe remains convinced that we are in the midst of
the greatest commodities bull market of all time. For his reasons,
please read on.

Matthew Furman for Barron's

"The gigantic investment returns are all going to be tied to companies
that meet real human needs and do it better than other companies. What
a great time to be an investor."--Donald Coxe

Barron's: What's your take on the monetary scene?

Coxe: The Fed has doubled the debt on its balance sheet in five weeks.
We don't know how long they are going to be carrying out these
policies, which would send Milton Friedman spinning in his tomb. On
the other hand, they had to do it. I challenged groups this week,
saying, if I had said to you a year ago things will be so bad that the
Fed will double its balance sheet in five weeks, would any of you have
ever invited me back to speak to you? And, of course, the reaction was
the same: Clearly you are stark raving mad.

Are the economic prospects any better in Europe?

The Europeans had thought it was an American problem, but European
banks have lent a vast percentage of their capital to these Slavic
countries, with even worse demography than Europe. Emerging markets
are such a powerful asset class because each generation is bigger than
the next, and there is an increasing middle class and a high savings
rate. That's the stuff of real economic power, and a terrific
investment concept. By contrast, in the OECD countries, each
generation is just 60% of the predecessor generation, there's no
growing middle class and there's a zero savings rate. The formula
across the OECD is for sluggish growth at best.

How should investors approach today's stock market?

If you aren't deeply in the equity market, this is not a time to be
committing large amounts of money. Stocks are cheap but they can get
cheaper; we know that. We got back to the Dow having a multiple of 5.9
in December of '74, which was the foundation of Warren Buffett's
wealth because he started buying at that level. The Dow isn't anywhere
near 5.9 [its multiple last week was 11], but some of my favorite
stocks are trading at lower P/Es than that. I can tell you they are
the fertilizer, oil and agricultural companies.

Tell us some more about those industries.

The core investment concept of our time is that we are living through
the greatest simultaneous effervescence of personal economic liberty
in history. When people go from abject poverty to dwellings with
indoor plumbing, electricity, basic appliances and access to motorized
transportation, they have more economic liberty than 99% of humanity
enjoys and we are adding 50 to 150 million people a year to that list.
The gigantic investment returns are all going to be tied to companies
that meet real human needs and do it better than other companies. What
a great time to be an investor, because it is not just about the
dwellings and the transportation, it is about the high-protein diet.
When I came back from a trip two years ago, I said the biggest
commodity story is going to be food, bigger than the other ones. It is
high-protein food. The way to play that is through the fertilizer
stocks, the genetically modified seed stocks and the farm-equipment
stocks. [Coxe would not recommend specific companies, citing his
firm's compliance restrictions.]

What are the big trends in food consumption?

If you look at areas under cultivation, wheat has only gone up in
hectares a little bit in a decade. Rice is flat in a decade.
Meanwhile, our need for protein has gone up dramatically because
people are consuming more beef and pork. But more important than oil
in this decade is milk. In rural India, the kids are getting animal
protein and they are going to be physically stronger than their
parents. Their brains are going to be better.

But there's still a serious global food shortage.

Until four months ago, when you Googled "global 'blank' crisis" it was
the global food crisis. The global food crisis was our big theme. The
global financial crisis has pushed the food crisis off the front page
at a time when people are actually getting together to say, "How do we
deal with this problem?" We have an enormous challenge, but we also
have the technology to increase farm productivity. Investors who
invest in this are going to make a lot of money, and they don't have
to apologize to anybody for doing it. If it hadn't been for [the
development of genetically modified crops], corn would have gone to
$10 a bushel [instead of a recent high of $7.50] and we would have had
another 100 million people starving. This is a great investment theme.

Which commodity groups do you like best?

Agriculture is first. We will need more fertilizer. There are only
three farm-equipment companies of any size in the world. Terms of
entry are difficult. You have to have dealerships. CNH Global [ticker:
CNH] is one of the top three companies in the world in the field. It's
a subsidiary of Fiat and its stock has collapsed, but earnings haven't
collapsed. In May it sold for $45 a share. It's $17 now. The next
group has to be gold stocks. A period of massive reflation always
leads to a good move in gold.

Next?

The third group is energy. Despite Obama's plan to spend $150 billion
on alternative energy, each year we still lose 4.5 million barrels of
oil a day that we have to replace. Oil is trading now at $61 a barrel,
but oil for delivery in 2015 is trading at over $90 a barrel. Those
with reserves in politically secure areas of the world will do well.
Venezuela could solve a large part of the world's energy needs, but
not under the current management.

How about base metals?

Those stocks are selling for pennies on the dollar. Take BHP Billiton
[BHP]. It was $95 in May, it recently fell to $30, but it's back up to
nearly $40. This is an unrivaled set of assets, a great balance sheet,
top-notch management and no scandals.

Is copper worth a look?

Copper is now at $1.80 per pound, where it was in '05. But as soon as
the economy recovers, copper always doubles in price. It's levered to
growth in China and India. They have an increasing percentage of
well-off people who use energy and metals, and each generation is
bigger than the last. Since 1995, China has had a plan to create 200
cities of more than one million people. The investment strategy should
be tied to areas of the world that are growing the fastest in the next
five years.

As for stocks in general, when will we know that they're ready to
rebound?

In every bear market since 1972, when the banks went through a period
of at least six weeks where they outperformed the S&P, it was over.
But we can't use the rule this time because of the TED spread, which
has a 100% forecasting record in all bear markets.

You have our attention.

The TED spread is the spread between the front-month T-bill contract
and the front-month Eurodollar contract, because the Eurodollar
contract is uninsured deposits in banks around the world in dollars.
Therefore it is the measure of risk in the system. It reached a high
of 500 after Lehman Brothers collapsed. The highest reading we have
ever had up till then was 415 when Continental Illinois bank went bust
in 1984 and got saved in order to save the system. The only reason
they knew they had to save it was because of the spike in the TED
spread. I know that from having interviewed the people involved. I
used it to predict the crash in 1987. Then there was a long period
where my knowledge of the TED spread was useless.

What does TED tell us now?

The spread has fallen to a little under 200 because of the various
bank-rescue programs, and it could easily get to 140-145, which signal
that banks are in a position to start lending again.

Does that favor any particular sector?

As they put this money into the banking system, then the oddity is
that when the bear market ends, the bank stocks will be among the
leaders in the rally that will come. This is based also on the
principle of redemption and religion, which holds that when you have
redeemed your sin you can come into heaven. When the bankers have
stopped sinning and have gone through enough penance, then...

How do we know this will happen?

The TED spread certifies for bankers collectively they are entitled to
go to heaven because it indicates they have gotten their balance
sheets in order and the system is working again and money is flowing
more freely.

Which banks are you buying?

We like those that show that they actually had a pretty good risk
culture beforehand, but a couple of mistakes were made. The system is
shot through with corrupt practices.

Thank you, Don.

The Best Business Schools of 2008 - by Francesca Di Meglio and Alison Damast

No. 1: University of Chicago
Booth School of Business
2006 BusinessWeek Rank: 1
Total Tuition and Fees: $97,165
Applicants Accepted: 22%
Pre-MBA/Post-MBA Pay in $ Thousands: 78.0/105.0
In Brief: This year's No. 1 has it all: ambitious students, academic rigor, and top-notch faculty.

No. 2: Harvard Business School
Boston
2006 BusinessWeek Rank: 4
Total Tuition and Fees: $101,660
Applicants Accepted: 12%
Pre-MBA/Post-MBA Pay in $ Thousands: 77.0/121.0
In Brief: A century old, Harvard's case-based curriculum continues to set the standard.

No. 3: Northwestern University
Kellogg Graduate School of Management
Evanston, Ill.
2006 BusinessWeek Rank: 3
Total Tuition and Fees: $93,918
Applicants Accepted: 20%
Pre-MBA/Post-MBA Pay in $ Thousands: 75.0/110.0
In Brief: Kellogg's distinct culture of collaboration and competition sets it apart.

No. 4: University of Pennsylvania
The Wharton School
Philadelphia
2006 BusinessWeek Rank: 2
Total Tuition and Fees: $100,860
Applicants Accepted: 18%
Pre-MBA/Post-MBA Pay in $ Thousands: 80.0/120.0
In Brief: Highly competitive program features flexible curriculum, diverse student body.

No. 5: University of Michigan
Ross School of Business
Ann Arbor, Mich.
2006 BusinessWeek Rank: 5
Total Tuition and Fees: $90,879
Applicants Accepted: 20%
Pre-MBA/Post-MBA Pay in $ Thousands: 63.5/105.0
In Brief: School spirit runs high at Ross, where students are highly sought after by recruiters.

No. 6: Stanford University
Graduate School of Business
Palo Alto, Calif.
2006 BusinessWeek Rank: 6
Total Tuition and Fees: $97,842
Applicants Accepted: 8%
Pre-MBA/Post-MBA Pay in $ Thousands: 75.0/125.0
In Brief: Small classes and sense of community in the heart of Silicon Valley are hard to beat.

No. 7: Columbia Business School
New York
2006 BusinessWeek Rank: 10
Total Tuition and Fees: $94,104
Applicants Accepted: 15%
Pre-MBA/Post-MBA Pay in $ Thousands: 75.0/110.0
In Brief: Finance focus and access to Wall Street are pluses—or used to be before the investment banking industry collapsed.

No. 8: Duke University
Fuqua School of Business
Durham, N.C.
2006 BusinessWeek Rank: 9
Total Tuition and Fees: $99,906
Applicants Accepted: 30%
Pre-MBA/Post-MBA Pay in $ Thousands: 65.0/100.0
In Brief: Passionate teachers and competitive, collaborative learning environment all get high marks.

No. 9: MIT
Sloan School of Management
Cambridge, Mass.
2006 BusinessWeek Rank: 7
Total Tuition and Fees: $93,568
Applicants Accepted: 15%
Pre-MBA/Post-MBA Pay in $ Thousands: 70.0/116.0
In Brief: Quantitative skills and entrepreneurship are this program's strong suits.

No. 10: University of California-Berkeley
Haas School of Business
Berkeley, Calif.
2006 BusinessWeek Rank: 8
Total Tuition and Fees: $84,055
Applicants Accepted: 12%
Pre-MBA/Post-MBA Pay in $ Thousands: 78.0/110.0
In Brief: Small size, diverse class, and attentive faculty are pluses. Access to Silicon Valley doesn't hurt either.

Friday, October 24, 2008

Goodbye Letter of a Hedge Fund Manager

Now, this is how you close a fund!

Andrew Lahde, manager of a small California hedge fund, Lahde Capital, burst into the spotlight last year after his one-year-old fund returned 866% betting on the subprime collapse. Last month, he took his ball and went home. Tired of the stress, he closed the fund.

Today, Lahde passed along his "goodbye" letter (via FT Alphaville and Portfolio.com), a snarky "Up Yours" to those who do deserve it.

Enjoy:

Dear Investor:

Today I write not to gloat. Given the pain that nearly everyone is experiencing, that would be entirely inappropriate. Nor am I writing to make further predictions, as most of my forecasts in previous letters have unfolded or are in the process of unfolding. Instead, I am writing to say goodbye.

Recently, on the front page of Section C of the Wall Street Journal, a hedge fund manager who was also closing up shop (a $300 million fund), was quoted as saying, “What I have learned about the hedge fund business is that I hate it.” I could not agree more with that statement. I was in this game for the money. The low hanging fruit, i.e. idiots whose parents paid for prep school, Yale, and then the Harvard MBA, was there for the taking. These people who were (often) truly not worthy of the education they received (or supposedly received) rose to the top of companies such as AIG, Bear Stearns and Lehman Brothers and all levels of our government. All of this behavior supporting the Aristocracy, only ended up making it easier for me to find people stupid enough to take the other side of my trades. God bless America.

There are far too many people for me to sincerely thank for my success. However, I do not want to sound like a Hollywood actor accepting an award. The money was reward enough. Furthermore, the endless list those deserving thanks know who they are.

I will no longer manage money for other people or institutions. I have enough of my own wealth to manage. Some people, who think they have arrived at a reasonable estimate of my net worth, might be surprised that I would call it quits with such a small war chest. That is fine; I am content with my rewards. Moreover, I will let others try to amass nine, ten or eleven figure net worths. Meanwhile, their lives suck. Appointments back to back, booked solid for the next three months, they look forward to their two week vacation in January during which they will likely be glued to their Blackberries or other such devices. What is the point? They will all be forgotten in fifty years anyway. Steve Balmer, Steven Cohen, and Larry Ellison will all be forgotten. I do not understand the legacy thing. Nearly everyone will be forgotten. Give up on leaving your mark. Throw the Blackberry away and enjoy life.

So this is it. With all due respect, I am dropping out. Please do not expect any type of reply to emails or voicemails within normal time frames or at all. Andy Springer and his company will be handling the dissolution of the fund. And don’t worry about my employees, they were always employed by Mr. Springer’s company and only one (who has been well-rewarded) will lose his job.

I have no interest in any deals in which anyone would like me to participate. I truly do not have a strong opinion about any market right now, other than to say that things will continue to get worse for some time, probably years. I am content sitting on the sidelines and waiting. After all, sitting and waiting is how we made money from the subprime debacle. I now have time to repair my health, which was destroyed by the stress I layered onto myself over the past two years, as well as my entire life — where I had to compete for spaces in universities and graduate schools, jobs and assets under management — with those who had all the advantages (rich parents) that I did not. May meritocracy be part of a new form of government, which needs to be established.

On the issue of the U.S. Government, I would like to make a modest proposal. First, I point out the obvious flaws, whereby legislation was repeatedly brought forth to Congress over the past eight years, which would have reigned in the predatory lending practices of now mostly defunct institutions. These institutions regularly filled the coffers of both parties in return for voting down all of this legislation designed to protect the common citizen. This is an outrage, yet no one seems to know or care about it. Since Thomas Jefferson and Adam Smith passed, I would argue that there has been a dearth of worthy philosophers in this country, at least ones focused on improving government. Capitalism worked for two hundred years, but times change, and systems become corrupt. George Soros, a man of staggering wealth, has stated that he would like to be remembered as a philosopher. My suggestion is that this great man start and sponsor a forum for great minds to come together to create a new system of government that truly represents the common man’s interest, while at the same time creating rewards great enough to attract the best and brightest minds to serve in government roles without having to rely on corruption to further their interests or lifestyles. This forum could be similar to the one used to create the operating system, Linux, which competes with Microsoft’s near monopoly. I believe there is an answer, but for now the system is clearly broken.

Lastly, while I still have an audience, I would like to bring attention to an alternative food and energy source. You won’t see it included in BP’s, “Feel good. We are working on sustainable solutions,” television commercials, nor is it mentioned in ADM’s similar commercials. But hemp has been used for at least 5,000 years for cloth and food, as well as just about everything that is produced from petroleum products. Hemp is not marijuana and vice versa. Hemp is the male plant and it grows like a weed, hence the slang term. The original American flag was made of hemp fiber and our Constitution was printed on paper made of hemp. It was used as recently as World War II by the U.S. Government, and then promptly made illegal after the war was won. At a time when rhetoric is flying about becoming more self-sufficient in terms of energy, why is it illegal to grow this plant in this country? Ah, the female. The evil female plant — marijuana. It gets you high, it makes you laugh, it does not produce a hangover. Unlike alcohol, it does not result in bar fights or wife beating. So, why is this innocuous plant illegal? Is it a gateway drug? No, that would be alcohol, which is so heavily advertised in this country. My only conclusion as to why it is illegal, is that Corporate America, which owns Congress, would rather sell you Paxil, Zoloft, Xanax and other additive drugs, than allow you to grow a plant in your home without some of the profits going into their coffers. This policy is ludicrous. It has surely contributed to our dependency on foreign energy sources. Our policies have other countries literally laughing at our stupidity, most notably Canada, as well as several European nations (both Eastern and Western). You would not know this by paying attention to U.S. media sources though, as they tend not to elaborate on who is laughing at the United States this week. Please people, let’s stop the rhetoric and start thinking about how we can truly become self-sufficient.

With that I say good-bye and good luck.

All the best,

Andrew Lahde”

Thursday, July 10, 2008

The cult of the dabbawala - From The Economist print edition

AS THE warrior king who defeated the Mughals and founded the Maratha empire of Western India in the 17th century, Shivaji Bhosle is remembered as a tactical genius as well as a benevolent ruler. The direct descendants of his Malva-caste soldiers are also developing a reputation for organisational excellence. Using an elaborate system of colour-coded boxes to convey over 170,000 meals to their destinations each day, the 5,000-strong dabbawala collective has built up an extraordinary reputation for the speed and accuracy of its deliveries. Word of their legendary efficiency and almost flawless logistics is now spreading through the rarefied world of management consulting. Impressed by the dabbawalas’ “six-sigma” certified error rate—reportedly on the order of one mistake per 6m deliveries—management gurus and bosses are queuing up to find out how they do it.

The system the dabbawalas have developed over the years revolves around strong teamwork and strict time-management. At 9am every morning, home-made meals are picked up in special boxes, which are loaded onto trolleys and pushed to a railway station. They then make their way by train to an unloading station. The boxes are rearranged so that those going to similar destinations, indicated by a system of coloured lettering, end up on the same trolley. The meals are then delivered—99.9999% of the time, to the right address.

Harvard Business School has produced a case study of the dabbawalas, urging its students to learn from the organisation, which relies entirely on human endeavour and employs no technology. For Paul Goodman, a professor of organisational psychology at Carnegie Mellon University who has made a documentary on the dabbawalas, this is one of the critical aspects of their appeal to Western management thinkers. “Most of our modern business education is about analytic models, technology and efficient business practices,” he says. The dabbawalas, by contrast, focus more on “human and social ingenuity”, he says.

Firms, both Indian and foreign, are similarly curious. Tata, Coca-Cola and Daimler have all invited dabbawalas to explain their model to managers. Last month it was the turn of delegates at an accountancy conference in Dubai. There are even plans within the organisation to create a consulting business. The dabbawalas, who all receive the same pay, are also seen as paragons of “bottom up” social entrepreneurship. C.K. Prahalad, a professor at the University of Michigan’s Ross School of Business, says they show how a home-grown business can help lift workers at the “bottom of the pyramid” out of poverty. They also contradict the stereotype of developing-world labourers as low-wage economic victims.

In Salman Rushdie’s 1988 novel “The Satanic Verses”, one of the main characters, Gibreel Farishta, worked as a dabbawala before going on to become a film star. The deliverymen no longer need a career change to get noticed.

Saturday, June 14, 2008

How leaders trip over their own Achilles heel - John Izzo

Many years ago, when I worked as the vice-president of a consulting company, staffers were discussing how a client was so competitive that it got in the way of his success. I casually mentioned how hard it was for me to understand that behaviour, since I was not very competitive myself.

How wrong I was. After the meeting, one colleague had the guts to tell me he hoped I really didn't believe that about myself. I was, he said, "the most competitive person" he knew. Furthermore, everyone considered me a "know-it-all" who would argue a point just to prove how smart I was. "Other than that," he quipped, "everybody loves you."

Amazingly, until he took me aside, I had no clue others saw me that way. Not only did it make me less well liked, but getting ideas from others was being hampered by my need to always be right. It limited my ability to perform at my leadership best.

Call it my Achilles heel: a behavioural weakness so powerful that, despite many other strengths, it could impede career success.

Everyone suffers from at least one such fatal flaw, a quality so annoying that, even as people seem to score success, it can sabotage possibilities of further promotion or stand in the way of forming the networks that help a career grow.

Anyone who wants to be a leader or aspires to that role needs to discover his or her Achilles heel, and take steps to overcome it.

The flaw can take many forms: an inability to listen effectively, a lack of showing appreciation, dismissing other people's opinions, being overly critical, having to be right all the time, tending to micromanage, blaming excessively or resorting to sarcasm.

Ironically, people often remain blissfully unaware of their Achilles heel even while all those around them are painfully aware of it. It may even be a regular topic of conversation among colleagues and subordinates, yet nobody will tell the one person who needs to know it.

How can otherwise smart and successful people be so unaware of such critical flaws?

One major reason is that we rarely see ourselves the way others see us. And the higher up we go, the less likely anyone is to point out our flaws. Employees and peers may feel it's too risky to confront a manager. They may also feel someone would not be open to such feedback, especially when the flaw is perceived to be so much a part of a person's identity.

What's more, many leaders never ask.

So how can you discover your Achilles heel? Simple: Don't delude yourself. Assume you have such a flaw, since most of us do. Then ask, and enlist the help of others in changing it.

To create an environment that will invite such feedback, tell people that you want it. State your awareness there are ways leaders behave that hamper their effectiveness - and say you want to be a more effective leader.

Here's a tip: It has been my experience that people are more likely to offer up constructive feedback if they are asked to provide both positive and negative comment.

So it's best to ask both what is working well, and what one thing you do that you could change to make the biggest difference.

Another tip: Be receptive to the reply. Don't debate or defend it. How you react to hearing about your Achilles heel can either shut down conversation or encourage it.

So rather than get defensive, be open. For example, if an employee tells you that you would be more effective if you were more consistent, don't respond with something like "I may appear inconsistent, but let me explain." Rather, ask for clarity: "Can you give me some examples of what you mean by inconsistent or can you help me with a recent example of when I acted this way?" Then ask for specifics about how you could act differently.

Here's a third tip: Humour helps. If people won't give you the goods directly, they'll often hint at it or give veiled feedback in the guise of jocularity.

One client, the chief executive officer of a health care company, learned about his Achilles heel through a jab at an office party. A peer offered up a toast to "the manager most able to cut you to greatness with his tongue."

The room burst into laughter. But the CEO caught the seriousness of the comment behind the humour and took the time later to ask about it. He learned that, while employees liked his high expectations and the way he coached, they felt his critical comments often left them feeling inadequate and unappreciated. That was his Achilles heel.

So what do you do once you've identified yours? It's time to try to change it.

Changing behaviour, especially habits built up over a lifetime, is never easy. But there are things you can do to help ease such a transition.

The first step is to let those around you know you are aware of your flaw, and want to make change.

Recently, I was working with a senior vice-president of branch banking for a large financial institution. Through formal feedback, he learned his tendency to micromanage was a real impediment. He then let his team know he was aware of the flaw, and wanted to learn how to micromanage less and trust more. He asked for help in better understanding his behaviour and requested they point out instances when he was overmanaging versus being helpful.

You can also reinforce for yourself your efforts to change. For instance, write down the change you want to make on a card and carry it with you. Jot it down on sticky notes that you place on your desk. Your messages might say something simple like: "Let people do their job" or "Don't argue just to prove you are right."

Then be conscientious about your efforts. The micromanager, for instance, decided that, every time he was tempted to ask someone about the status of a project, he would hold off for a few hours; every time, he was tempted to correct someone's work, he would ask himself first if what he was about to say was truly helpful. This made him catch his micromanaging behaviour before he acted on it.

It can also help to track and rate your progress. The micromanager committed himself to 30 days of trying to change. Every day during that month, he gave himself a grade on how well he had performed.

He found that both of these moves made a big difference in his daily behaviour. And the month-long commitment began to create a new habit.

It's also a good idea to make it fun for others. The micromanager invited his team to levy a fine of a dollar every time he slipped up, with the money going toward a team dinner. Even when he didn't agree, he went along.

Six months and $210 later, his team let him know that he was, as one employee said at the fine-funded dinner, "officially kicked out of the micro-man club."

The CEO with the biting tongue also made an effort to change. Over a year, he worked to balance positive feedback with constructive coaching, and was careful about the way he worded his criticisms.

A focus on this one behaviour paid off. Said one employee: "We used to dread hearing his feedback because he could tear you to pieces. Now, we all agree that fixing this one thing about his style turned him from being perceived as an ogre to being seen as a mentor."

One of the interesting things about your Achilles heel is that, once it's pointed out, it becomes painfully obvious. Over the few weeks after I was told about being a know-it-all, I started to notice how often I argued, how many times I would hardly listen to others' ideas because I was so eager to share my own, and how often I was talking just to prove how smart I was. I began to aggravate even myself.

So I went to those I worked with, let them know it was behaviour I wanted to change, and asked for help. I worked hard at not arguing a point just to prove I was right, on listening to the ideas of others, and on commenting on the value of their ideas..

I was able to change. And I realized that while being right might feel good at the moment, it wasn't serving my long-term interests. As a leader, I was much better off removing the poisoned arrow that had struck my heel.

Going toe to toe

Some people don't discover their Achilles heel until someone has the guts to tell them. Afraid to confront a boss or colleague about his or her flaws? Here are some tips:

Ask for permission. Try: "I have a lot of respect for you and have noticed some things I believe would make you more effective. Are you interested in hearing them?"

Balance negative with positive. Offer up at least three things you appreciate about the person before moving on to the flaw.

Frame feedback around future success. Few of us want to know our faults, but many want to know how to be more successful. So instead of telling someone he or she isn't a good listener, say, for example: "I think you would be more successful if you listened more to the ideas of others instead of debating."

Be sincere. Only offer up feedback if you honestly want to help. If that comes across, it's likely to get a better reception.

Be supportive. Say: "I believe you have good intentions and have great potential but I have noticed that your tendency to be critical often discourages others."

Give helpful examples and suggest alternatives. For example, say: "Sometimes people feel you don't trust them because you keep checking up with people. Perhaps you could set up regular meetings for updates and ask people to contact you in between if they need your help."

Wednesday, June 11, 2008

With online trading, it pays to shop around

It's nice to know as you gas up your car or buy groceries that some things in life are still a bargain.

Online stock-trading commissions, for example. At a discount broker, also called an online or direct brokerage, you can trade stocks for as little as $1 to $29 over the Internet, depending on which firm you use, how large your account is and how often you trade. And whereas brokers used to use commission schedules that charged you a lot more for larger orders, many of them now use a flat rate.

With all sorts of daily living costs on the rise, now's a good time to make sure you're paying as little as possible to invest in stocks. Let's start with a reminder of how you benefit when you cut your trading costs.

First, and most obviously, paying less in commissions can help boost your returns. On a dozen trades per year, the difference between paying $10 and $29 per trade amounts to an extra $228 in your account. Low commissions can also help you put cost considerations aside so you can make buy and sell decisions for your portfolio based strictly on investing merit.

Several years ago, the standard online discount brokerage commission schedule was based on a $29 minimum for trades of up to 1,000 shares placed online. Lower costs were available to active traders - who make 30-plus trades per quarter - but this group represented only a small minority of customers.

E*Trade Canada intensified the level of price competition when it introduced a flat rate of $9.99 for clients who traded actively or had $50,000 in assets with the firm (with less, you pay $19.99). Very quickly, heavyweights like BMO InvestorLine, RBC Direct Investing and industry leader TD Waterhouse began to offer sub-$10 trades for clients with a total of $100,000 in assets. Note: The gap between online commissions and those for trades placed by telephone with a live agent are growing ever larger.

As far as the big firms have come in lowering commissions, they don't offer the cheapest trades around. For that, you have to try small brokers like Questrade and Interactive Brokers.

Both Questrade and IB have been around for years, primarily serving very active or professional traders who require high levels of data and flexibility in placing their trades. Questrade in particular has been trying to appeal to cost-conscious mainstream investors with a plan that offers commissions of 1 cent a share with a minimum of $4.95 and a maximum of $9.95.

IB describes itself on its website as "the professional's gateway to the world's markets," which tells you what type of clientele is being served. But the firm also has a detuned version of its trading platform, called WebTrader, which should be manageable for reasonably experienced investors who are comfortable with online investing.

The reason to consider IB is that it charges 1 cent per share to trade Canadian stocks and half a cent for U.S. stocks, with a minimum commission of $1. You read that correctly - you could, for example, buy 100 shares of a $50 TSX-listed stock and pay $1 in commissions.

Remember, though, that IB is a firm for serious traders (it doesn't even have registered accounts). You need a $10,000 (U.S.) deposit to open an account and you're subject to account fees if you don't meet requirements for a minimum level of activity. Stock market data feeds cost extra, although you can skip them.

The cheapest broker for your account depends in large part on how much money you have. With a small account, you'll pay a minimum of just under $20 at Credential Direct, E*Trade and Qtrade, or less at Questrade and IB. Most other brokers charge in the $25 to $29 range.

Many brokers now cut their cost to the sub-$10 range if you have $100,000 in assets with them, and this usually encompasses multiple accounts. If you have your registered retirement savings plan account at one broker and your registered education savings plan and cash accounts elsewhere, consider a consolidation to get up to the $100,000 mark (or, in the case of E*Trade, $50,000).

Despite the trend for falling commissions, trading costs remain on the high side at some brokers. Scotia McLeod Direct Investing charges $28.95 for up to 1,000 shares and up to 3 cents per share for trades of more than 1,000 shares. If you placed an order for 5,000 shares of a stock trading at $7, you'd pay $150. Compare that to the flat $10 commissions available elsewhere. For active traders, SMDI offers flat-rate commissions of $8.95 to $14.95.

CIBC Investor's Edge charges a minimum of $25 for market orders, where you accept or agree to pay the going market cost of a stock, or $28.95 for orders where you put limits on what you'll accept or pay. If you're an active trader, CIBC offers a deal of $395 paid upfront for 50 trades.

When choosing a discount broker, low commissions have to be balanced against the quality of service, tools and resources available. Consult The Globe and Mail's annual online brokerage survey, available on Globeinvestor.com (look for the Noteworthy headline close to the bottom of the homepage, on the right side), and check individual brokerage websites for demos and other information. Also try the ratings issued by a company called Surviscor on its website at surviscor.com.

When assessing the importance of commission costs on your portfolio, remember that the number of times you buy and sell stocks is just part of the equation. With low commissions, you can be aggressive and yet cost effective in managing your portfolio.

For example, you can cheaply use stop-loss orders, where your stocks are sold at preset prices to either lock in gains or limit losses. It's also more economical to rebalance your portfolio, which means selling down your winners and putting more into asset classes that are under-represented. One last benefit of cheap commissions: It's more cost effective to average your way into a stock, which means making multiple periodic purchases to limit the risk of making a big commitment to a stock or exchange-traded fund just before it tanks.

Discount brokers have become a lot more price competitive in the past year or so, providing a welcome price to the rising cost of so much else. Make sure you're getting your fair share.

Discount brokerage cost comparison

You're an occassional stock trader who is looking for the lowest possible costs for trading online. Here's a comparison of minimum commissions at a variety of brokers.

Minimum
Broker commission Web address
BMO InvestorLine $25 market bmoinvestorline.com
less than $100,000 in assets $29 limit
$100,000+ $9.95
CIBC Investor's Edge $25 market investorsedge.cibc.com

$28.95 limit
Credential Direct $19 credentialdirect.com
Disnat
disnat.com
less than $100,000 in assets $29
$100,000+ $9.95
eNorthern $24 enorthern.com
E*Trade Canada
canada.etrade.com
less than $50,000 in assets $19.99
$50,000+ $9.99
HSBC InvesDirect $29 investdirect.hsbc.ca
Interactive Brokers $1 interactivebrokers.ca
National Bank Direct Brokerage $28.95 nbdb.ca
Qtrade $19 market qtrade.ca
less than $100,000 in assets $23 limit
$100,000+ $9.95
Questrade $4.95 questrade.com
RBC Direct Investing
rbcdirectinvesting.com
less than $100,000 in assets $28.95
$100,000+ $9.95
ScotiaMcLeod Direct Investing $28.95 scotiamcleoddirect.com
TD Waterhouse
tdwaterhouse.ca
less than $100,000 in assets $29
$100,000+ $9.99
Trade Freedom $9.95 tradefreedom.com

Five ways for keep brokerage commissions low

1. Consolidate assets at one firm to benefit from low rates for large accounts.

2. Ask if there are any data or market access fess in addition to posted commissions.

3. If you typically trade more than 1,000 shares at a time, flat-rate commissions will save you a lot of money.

4. Hyper-active traders may qualify for lower rates than are posted here.

5. Avoid trading by phone through a live agent - it costs substantially more.

Sunday, June 1, 2008

Through a glass rosily - John Daly

Meredith Whitney's "15 minutes" appear to be far from over. The CIBC World Markets banking analyst ascended to Wall Street's equivalent of Brad-and-Angelina megastardom last October when she downgraded her rating on beleaguered Citigroup Inc.'s shares and warned of a possible dividend cut. That triggered a $369-billion (all currency in U.S. dollars), one-day drop on U.S. stock markets already shaken by the subprime lending crisis.

And what's not to love? A smart, tough-talking blonde, married to former WWE wrestler John Charles Layfield (a.k.a. "Death Mask"), who--oh so rare among analysts--actually says what she thinks. "No one had the moxie to put in print what I put in print," she said.

Indeed, Whitney's pronouncements stand out because analysts rarely issue negative recommendations, and be-cause--so far, at least--she's been right. Although it shouldn't come as a surprise to any serious investor, analysts' buy recommendations still outnumber sells--or whatever euphemisms they use--by about 9 to 1.

Back in 2002, it looked like the profession might change, when then-New York attorney general Eliot Spitzer went after analysts hard. His whipping boy: Henry Blodget, star tech analyst at Merrill Lynch during the dot-com bubble (see "Look who's back," page 9). In 2003, 10 leading firms agreed to pay $1.4 billion to settle conflict-of-interest charges, and Blodget accepted a lifetime ban from the securities industry without admitting or denying civil fraud charges.

Yet, today, the scandal is water long under the bridge. Sure, Chinese walls are higher now than at the turn of the decade, but most analysts still wear soft gloves when it comes to the companies they cover. But the intriguing question isn't why analysts don't tell the literal truth; it's why retail investors continue to believe analysts' recommendations.

In a study published last August ("Are small investors naive about incentives?"), University of California assistant professor of economics Ulrike Malmendier and Harvard Business School assistant professor Devin Shanthikumar looked at analysts' recommendations from 1993 to 2002. What they discovered proves what we already guessed: Small traders tend to follow recommendations literally, exerting upward pressure on prices after "strong buy" and "buy" recommendations, and no pressure following "hold" recommendations.

But large traders are savvier. They tend to buy after strong buy recommendations, hold after buy, and sell after hold. Why is the split so clear? Malmendier and Shanthikumar couldn't find a definite explanation in the data, although they say the reason could be gullibility, er, "investor naivete."

It's doubtful such a study would produce different results if 2008 trading activity was used, especially in light of the upsurge in websites such as newratings.com that are dedicated to tracking analysts' upgrades and downgrades.

But reading analysts' reports isn't rocket science, or at least it shouldn't be. Just ask Blodget, who has risen from the ashes and now publishes the Silicon Alley Insider, a popular online newsletter that concentrates on tech investments.

So how should individual investors read these reports? "Almost all analysts are going to be flat-out wrong at least 40% of the time," says Blodget. "As long as you understand that, the reports are very reliable. I think the quality of Wall Street research has gone up in the past 10 years, but that doesn't mean analysts are right about stocks more often."

Nor should you take their recommendations literally. "The media generally equates buy ratings with 'urging investors to buy,' which is often unfair to analysts, because the ratings themselves aren't actually action recommendations," says Blodget. "I know that sounds ridiculous, but it's true. Most firms use the words as nouns instead of verbs, as in: 'It's a buy,' and not ' Quick, mortgage your house and buy!' "

Within constraints, analysts appear to choose their words very consistently. In a study entitled "Do security analysts speak in two tongues?" published last October, Malmendier and Shanthikumar found that analysts' buy and sell recommendations tend to be more optimistic than their detailed earnings forecasts. Why? The analysts know that retail in--vestors pay close attention to the recommendations, but bigger players concentrate on earnings.

Even so, analysts employed by underwriting brokerage firms tend to be more positive than independent analysts. Yet they often revise earnings forecasts down just before companies issue results--making it easier for the companies to meet, or even better, the Street's consensus earnings targets.

Again, Blodget isn't surprised. Picking stocks is just a small part of an analyst's job. That job also includes client visits, detailed financial analysis, primary customer research, historical research, meetings with management and investment conferences. "For most professional investors, stock ratings are the least valuable service that analysts provide, because opinions are a dime a dozen," he says.

Putting it in even more startling terms, Blodget isn't optimistic that retail investors have a hope when it comes to playing against Wall Street. "A Little League team is always going to get destroyed by the Yankees," he once told Bloomberg. "It doesn't matter what field they play on, and that is exactly what happens when individuals try to compete with hedge funds."

As long as the retail investor believes the analysts, then there's no reason to believe he isn't right.

WHEN BUY MEANS HOLD

Ever read the back of your analyst's report? While there's lots of dull fine print to help you fall asleep, one reason to read it is to see how your analyst arrives at making a recommendation. Not all "buy" and "sell" recommendations are created equal.

Canaccord Adams, for instance, rates stocks as "buy," "speculative buy," "hold" or "sell." The buy stocks are supposed to generate a return of more than 10% over the next 12 months, while the speculative buy stocks have a significantly higher risk. The hold stocks are meant to generate a return of 0% to 10%, while the sell stocks are expected to lose money.

Okay, that seems fairly straightforward, but what if two stocks that are both rated buy are forecast to generate returns of 11% and 50%, respectively? If what you want are bullish stocks, you'll have to pay more attention to the analyst's target prices.

The stock-picking system over at RBC Capital Markets is different than at Canaccord. RBC designates stocks as "top pick," "outperform," "sector perform" or "underperform" based on sector comparisons. Top picks represent an analyst's best bets, and can only comprise about 10% of his recommendations. Outperforms are expected to materially outperform the sector average over 12 months, while sector performs will be in line with the sector and, you guessed it, underperforms will underperform the sector.

If the sector is expected to underperform the market, then that outperform-rated stock in a lousy sector may suddenly look a lot less enticing.--Scott Adams

LOOK WHO'S BACK

In 1998, Henry Blodgetwas the boy-wonder analyst at Merrill Lynch who set a target price of $400 (all currency in U.S. dollars) for Amazon.com when it was trading at $242. After splitting, Amazon soared to the equivalent of $500. But four years later, he was the fall guy in Eliot Spitzer's offensive against tainted Wall Street analysts who had hyped stocks to help secure fat investment banking fees for their firms. No one received more scorn than Blodget, who was on record publicly recommending a stock like Excite@Home, while describing it in an e-mail to a colleague as "such a piece of crap!" By 2003, he had quit Merrill Lynch under a cloud and agreed to a lifetime ban from direct involvement in the securities business. Though only in his mid-30s, he appeared to be washed up. Notoriety often isn't fatal in America, however. Since his downfall, he's written an online column for Slate, and contributed to Fortune, Newsweek and The New York Times. Last July, he co-founded the Silicon Alley Insider, a New York City-based online news service that's garnered a big audience among do-it-yourself investors. In March, the website Wall Street 24/7 valued the Insider at $5.4 million, and ranked it No. 12 in its list of the "25 most valuable blogs," not far behind such Internet veterans as The Drudge Report (No. 8). Blodget is also a regular contributor to Yahoo! Finance's tech ticker, a news and video site.--J.D.